If an order is placed and payment is received by 2pm we will aim to despatch the same day, orders received after 2pm, over weekends and bank holiday periods are processed for despatch on the next working day. Your order will be delivered using our chosen courier.
We will use a tracked service and a signature may be required for you to receive goods. A confirmation of despatch email and the parcel tracking number will be sent to you once the order has left our warehouse.
Mainland UK Delivery costs
Orders over £50.00 - FREE delivery for UK mainland delivery – delivered Monday to Friday. We can offer Saturday delivery at an extra cost. Please call 01787 881144 to arrange before placing your order.
Orders under £50.00 – Carriage will be charged at £5.00
For mainland UK we will use either a next day service or a 24hr tracked service. Please remember you must have placed your order before 2pm in order to receive goods the next day.
Non-mainland UK addresses and certain remote locations (e.g. Scottish Isles, Isle of Man, Isle of Wight, Northern Ireland and the Scottish Highlands)
Delivery times may vary and may take between 2 – 4 working days to arrive.
EU Countries & Rest of World Delivery costs (including Channel Islands)
We will happily deliver any of our products anywhere in the world and nearly all our products will show the delivery charge if you proceed to the checkout. If your country does not come up, we suggest you contact us using the contact us form to discuss what you would like to order and where you would like it sent. We can then find out an accurate price for you.
In general, non UK delivery costs are as follows:-
Orders over £50.00 - Our delivery cost is £20.00 this is a 3-5 working day service. Express service is £40.00
Orders under £50.00 – Our delivery cost is £15.00 this is a 3-5 working day service. Express service is £20.00
We cannot ship to hotels, PO Boxes, mail forwarding agencies or BFPO.
We cannot alter the delivery address once orders are despatched. Please input your delivery address carefully as we cannot be held responsible for errors arising from incorrect delivery address information and you will be charged for redelivery.
Should you have any queries please don't hesitate to contact us using either our contact us form or our web chat or by calling 01787 881144. Our normal office hours are Monday – Friday 9am – 5.30pm.